Three tools. Less time on admin.
Each one is set up around your business, your services and the way you talk to customers. You stay in control of everything that goes out.
Reply to every enquiry while it's still hot
When someone fills in your website form, a friendly first reply is written straight away and emailed to you with their details. Check it, tweak it, send it.
- Sounds like your business, not a call centre
- Asks for what you'd need to quote: suburb, photos, how long it's been happening
- Urgent jobs are flagged at the top so you can ring them
- Never quotes prices or promises arrival times
- Hit Reply and it goes straight to the customer
Rough notes in, tidy summary out
After a job, open your private link on your phone and jot down what you did, or tap the microphone and say it. You get a clear summary to send the customer.
- Keeps your prices, parts and times exactly as you wrote them
- Never adds work you didn't mention
- Copy it into a text or invoice, or email it in one tap
- A copy is emailed to you as well
Your week at a glance, every Monday
At 8am every Monday you get a short email: how many enquiries came in, what people asked about most, and anything you should follow up.
- Spot the jobs that are coming in most
- See any urgent enquiries you might have missed
- One practical suggestion, like a common question worth answering on your website
Also available on request
Ask about these when we chat.
Google review replies
Drafted replies to your Google reviews, ready for you to approve, so every review gets a thank-you.
After-hours follow-ups
A friendly follow-up message for customers who get in touch outside business hours.
Want to see it with your own business?
A demo takes a couple of minutes. I'll show you a reply written for your kind of customer.