Reply to every enquiry while it's still hot
When someone fills in your form, a polished first reply is written straight away and emailed to you with their details. You review it, adjust it and send it.
Try it yourself
Pick your trade, click through the examples, or type any customer message and watch a reply get written.
Hi Dan, sorry to hear that. No hot water is no fun.
So I can get the right person onto it, could you tell me your suburb, whether the system is gas or electric, and roughly how old it is? A photo of the label on the unit helps too.
Finn
Made-up customers and example replies. Drafts never quote prices or promise arrival times.
Live demo: the reply is written by AI as you watch. Please don't enter personal details. A few tries each, resetting every 20 minutes.
Pop one of these into the live box and see how the reply handles it.
The enquiry, the reply, and one button
Each enquiry arrives as a tidy email: who wrote, what they said, and a reply ready to go. Press Reply and it goes straight to the customer.
- Urgent jobs are flagged at the top, so you know what to look at first
- The reply asks for what you'd need to quote: suburb, photos, timeframe
- It sounds like your business, shaped by your services, area and tone
- Every enquiry is saved before anything else happens, so nothing is lost
How it works
Nothing for your customers to learn, and nothing new for you to install.
An enquiry comes in
A customer fills in the form on your website, or on a simple link I set up for you. Day or night.
The reply is written
Usually within a minute, shaped around your business and the way you talk to customers.
It lands in your inbox
You get their details and the draft in the email you already use. Urgent ones are marked.
You review and send
Change anything you like, then press Reply. Your customer hears from you while they're still looking.
What it will never do
You're trusting me with your customers, so these rules are built in.
- Send anything to your customer without you.
- Quote a price or promise an arrival time.
- Make up details your business hasn't confirmed.
- Get access to your email account or inbox.
Questions
What if my customers don't use a form?
I can set up a simple enquiry link for you to share, or point your existing website form at it. Enquiries by phone or Facebook message aren't picked up automatically.
What if something goes wrong?
Every enquiry is saved first, and failed attempts are retried. If a reply can't be written, you still receive the original enquiry, and I'm alerted so I can fix it.
Can I change how the replies sound?
Yes. I set the tone around your business, and you can ask me to adjust it any time. You also edit every reply before it goes out.
Got a job that keeps eating your week?
Book a free 20-minute chat and I'll help you find a sensible fix.